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Youtube crashes Firefox instantly - and I mean instantly, hard crash

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Grand Master

Youtube crashes Firefox instantly - and I mean instantly, hard crash

Running Firefox 3.6.3 on openSUSE Linux 11.0. Have reinstalled twice, including completely deleting the .mozilla profile. No effect. Clicking on the youtube address from Google will INSTANTLY crash Firefox totally. I have blocked all cookies from Youtube due to a problem with their "an error occurred" message in Opera and also blocked them in Firefox. I have also tried "Private Browsing" with no effect - still crashes. I am extremely upset by this situation. Also, when I access the full Gmail interface (instead of the embedded interface in iGoogle), Firefox ALSO crashes instantly. These are the two main Web pages I NEED Firefox to work for! This is utterly unacceptable and I see from Googling that MANY people have this problem. It needs an IMMEDIATE FIX!

This happened

Every time Firefox opened

== updated to 3.6.3

1 ACCEPTED SOLUTION

Accepted Solutions
Grand Master

Re: Youtube crashes Firefox instantly - and I mean instantly, hard crash

Actually, I solved the problem by installing the 3.6.4 beta which, with the Adobe Flash 10.1 r32 pre-release of Flash, works to stop the crashes. The YouTube not playing problem apparently required blocking the YouTube cookies, for some bizarre reason - apparently there is a known issue with YouTube frequently refusing to play videos due to some cookie wierdness.

Only problem I have now is Firefox 3.6.4 opens TweetDeck links from the cache rather than going directly to the page, but that's another issue.

14 REPLIES
Grand Master

Re: Youtube crashes Firefox instantly - and I mean instantly, hard crash

I just tried running Firefox in Safe Mode from the terminal - still crashes. However, I did get this message in the terminal window:

LoadPlugin: failed to initialize shared library /usr/lib64/browser-plugins/nppdf.so wrong ELF class: ELFCLASS32 /usr/bin/firefox: line 128: 11320 Segmentation fault $MOZ_PROGRAM "$@"

This clearly has something to do with it! The browser plugin is wrong or corrupted. I will do further research on this message.

Grand Master

Re: Youtube crashes Firefox instantly - and I mean instantly, hard crash

Looks like the Adobe Reader plugin is for 32-bit trying to work with 64-bit browser. Not sure why this is affecting the Youtube or Gmail sites, but let me see if I can get rid of the Adobe plugin OR install a 64-bit version.

Grand Master

Re: Youtube crashes Firefox instantly - and I mean instantly, hard crash

Nope. Just reinstalled the latest Adobe Reader with plugin and the latest Adobe Flash Player Alpha for 64-bit - still crashes instantly on both YouTube and Gmail.

I'm at my wit's end...

Grand Master

Re: Youtube crashes Firefox instantly - and I mean instantly, hard crash

Alright, found a script to completely remove the libflash plugins and install the latest. Running from safe mode, that seems to have fixed it. However, running from regular mode, it still crashes. I disabled the Shockwave plugin and that enables the YouTube page to load, but of course doesn't play any Flash!

Apparently, there is simply no way to get Flash to work with Firefox 3.6.3 on openSUSE Linux 11.0

In addition, Gmail still crashes Firefox completely.

Grand Master

Re: Youtube crashes Firefox instantly - and I mean instantly, hard crash

Well, acting on some advice about installing "bleeding-edge" Firefoxes, I installed the absolute latest Adobe Flash plugin 10.1. I downloaded the libflashplayer.so and copied it to the /usr/lib64/browser-plugins folder. That seems to have solved the YouTube AND Gmail crashes!

HOWEVER - it doesn't play YouTube videos - although OPERA can! So Firefox is STILL the lame duck browser here.

One odd thing: the about:plugins report is showing "Shockwave Flash 10.0 r32" - which is NOT 10.1! Why is that? Is there some other place in Firefox where it determines the version of Flash running?

Grand Master

Re: Youtube crashes Firefox instantly - and I mean instantly, hard crash

Well, by installing the latest Adobe Flash Player 10.1 beta, the crashes have stopped!

Unfortunately, it also does no play YouTube videos...

So I'm dead in the water. I have no usable Firefox unless I upgrade my entire openSUSE 11.0 to 11.2. Complete disaster.

If it wasn't for the Firefox extensions such as ImageHost Grabber, I would dropkick Firefox in a second and switch to Opera.

What a nightmare.

Grand Master

Re: Youtube crashes Firefox instantly - and I mean instantly, hard crash

Actually, I solved the problem by installing the 3.6.4 beta which, with the Adobe Flash 10.1 r32 pre-release of Flash, works to stop the crashes. The YouTube not playing problem apparently required blocking the YouTube cookies, for some bizarre reason - apparently there is a known issue with YouTube frequently refusing to play videos due to some cookie wierdness.

Only problem I have now is Firefox 3.6.4 opens TweetDeck links from the cache rather than going directly to the page, but that's another issue.

New User

Re: Youtube crashes Firefox instantly - and I mean instantly, hard crash

I'm running Win XP SP2 (Ver 5.1), Firefox 3.6.10 - YouTube home page instantly crashes Firefox.

New User

Re: Youtube crashes Firefox instantly - and I mean instantly, hard crash

Open up computer case, unplug and take out the processor fan cooler and wipe out all the dust, speccially in the heatsink, with a soft little brush and compressed air spray (also check power supply fan). I discovered this solution after weeks of trying all software related recommended steps and nothing worked, adobe flash player was still crashing in firefox, chrome and opera even after completely uninstalling flash and installing latest version 10.2.152.26 of the plugin. I realized this was the problem when pc started to crash unexepectedly when not playing flash videos. So, EUREKA, that did the trick for me. Hope it does for you.