cancel
Showing results for 
Search instead for 
Did you mean: 

Yahoomail does not work on firefox - I am unable to compose emails or open them, but it does work on ie.

Highlighted

Yahoomail does not work on firefox - I am unable to compose emails or open them, but it does work on ie.

Starting about two weeks ago, I can no longer use my yahoo mail on firefox. It does not allow me to compose email messages, and I cannot click on emails to read them either. It works on internet explorer.

When I try to click on the account settings icon, it also does not work.

12 REPLIES
Site Moderator

Re: Yahoomail does not work on firefox - I am unable to compose emails or open them, but it does work on ie.

Site Moderator

Re: Yahoomail does not work on firefox - I am unable to compose emails or open them, but it does work on ie.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.
New User

Re: Yahoomail does not work on firefox - I am unable to compose emails or open them, but it does work on ie.

I have the same problrem

New User

Re: Yahoomail does not work on firefox - I am unable to compose emails or open them, but it does work on ie.

I unchecked the "Tell websites I do not want to be tracked" option and normalcy was restored (Firefox 18.0.2 on Mac 10.8.2).

New User

Re: Yahoomail does not work on firefox - I am unable to compose emails or open them, but it does work on ie.

This fix did not work.

Still not able to replay to emails or create new emails. If this problem is not fixed soon I'll be forced to go to another web browser

New User

Re: Yahoomail does not work on firefox - I am unable to compose emails or open them, but it does work on ie.

Yahoo mail work fine when I use Windows Explorer. till this problem is fixed I'm switching it instead of FireFox

Site Moderator

Re: Yahoomail does not work on firefox - I am unable to compose emails or open them, but it does work on ie.

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

New User

Re: Yahoomail does not work on firefox - I am unable to compose emails or open them, but it does work on ie.

i face the same issue for the past 1 year or so.. now i'm on the latest (20.0) and still have an issue..

i dont know why firefox gives useless upgrades.. it was stable only till 4.x then i was forced to upgrade to 11.. and have been facing this since then..

its INTERMITTENT.. some times "compose" works, while some times it does not.. some times forward doesnt work and if it does, it challenges you with a blank forwarded page and tests your patience trying to load a contact name.. im sure many would agree that the issues are count less

New User

Re: Yahoomail does not work on firefox - I am unable to compose emails or open them, but it does work on ie.

Firefox does not work with optonline webmail (their new version) and I cannot get to the older version. Optonline webmail worked once after I reset firefox, and once after I downloaded the most recent version of the browser. Please advise.