FF18 does not open. Only a crash-report appears without details.
Solved! Go to Solution.
Started in Safe Mode by holding down the shift key while starting Firefox. Clicked on Reset Firefox. Started in Safe mode. Everything OK. Shut down PC. Started PC. Firefox started without problems.
Cor-el and Tylerdowner thanks for your help.
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Please provide us with crash ids;
1. Click the Windows Start button, and select Run... on Windows XP or press Windows Key + R on Windows Vista/7. Type in "%APPDATA%\Mozilla\Firefox\Crash Reports\submitted" including the quotation marks and click OK.
2. In the resulting folder will be a text file for each crash report you have submitted. Using the View menu, arrange them by date to find out which is the newest file; and double-click on it to open it.
3. Report back to us with the latest crash ids.
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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
16.01.2013 15:44 crash-ID bp-b9ae4a95-be09-4e01-99e0-ff54c2130116
The crashes occure for users NOT for the administrator.
So Firefox is crashing because of beid35cardlayer.dll, which is apparently a virus. Please read Troubleshoot Firefox issues caused by malware
I received it from the Belgian Government.
May I remember, that the crashes ONLY occur by users, and NOT by the administrator.
There is no possiblility to start in safe-mode; because the first window of Firefox does not appear.