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Why won't Norton Toolbar work with Firefox 23.0.1?

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New Contributor

Why won't Norton Toolbar work with Firefox 23.0.1?

Norton Toolbar 2013.4.1.2 is disabled and no option to enable is available. I have updated my Norton 360 with all the latest upgrades. Norton's site says it has updated it's software to be compatable with Firefox 23.

Thank you in advance, Larrey

1 ACCEPTED SOLUTION

Accepted Solutions
New Contributor

Re: Why won't Norton Toolbar work with Firefox 23.0.1?

Finally solved my problem. I had to un-install and re-install Norton 360 and when I updated and rebooted I had the latest Norton Toolbar, v2012.4.2.2

For some reason before the re-install of Norton 360 my Norton Toolbar would not update to the latest version. Norton Toolbar v2012.4.1.2 is not compatible with Firefox v23.0.1

At least now I have my Norton Toolbar with Firefox.

8 REPLIES
Legendary Contributor

Re: Why won't Norton Toolbar work with Firefox 23.0.1?

Grand Master Contributor

Re: Why won't Norton Toolbar work with Firefox 23.0.1?

Some users reported that you may have to run live update multiple times for it to update.

New Contributor

Re: Why won't Norton Toolbar work with Firefox 23.0.1?

No Norton Toolbar yet! Re-stalled Firefox, updated Norton 360 many many times. No luck.

I suspect this is the problem but so far have not been able to get Norton to show me how to get there recent Norton Toolbar update.

My Firefox extension for Norton Toolbar is 2013.4.1.2 and Norton tells me they have updated it to Norton Toolbar 2013.4.2.2

If anyone knows how to get Norton's Toolbar version 2013.4.2.2 to update my Norton 360 I believe this will fix my problem????

New Contributor

Re: Why won't Norton Toolbar work with Firefox 23.0.1?

Finally solved my problem. I had to un-install and re-install Norton 360 and when I updated and rebooted I had the latest Norton Toolbar, v2012.4.2.2

For some reason before the re-install of Norton 360 my Norton Toolbar would not update to the latest version. Norton Toolbar v2012.4.1.2 is not compatible with Firefox v23.0.1

At least now I have my Norton Toolbar with Firefox.

Legendary Contributor

Re: Why won't Norton Toolbar work with Firefox 23.0.1?

Great, mark solved YOUR latest reply to help others with same problem.

thank you

New Contributor

Re: Why won't Norton Toolbar work with Firefox 23.0.1?

Corrected Post, should have said v2013 instead of v2012, sorry.

Finally solved my problem. I had to un-install and re-install Norton 360 and when I updated and rebooted I had the latest Norton Toolbar, v2013.4.2.2

For some reason before the re-install of Norton 360 my Norton Toolbar would not update to the latest version. Norton Toolbar v2013.4.1.2 is not compatible with Firefox v23.0.1

At least now I have my Norton Toolbar with Firefox.

New Contributor

Re: Why won't Norton Toolbar work with Firefox 23.0.1?

You can update your Norton product to latest version to fix this problem. For more information please visit the following KB article, https://support.norton.com/sp/en/us/home/current/solutions/kb20100122090203EN_EndUserProfile_en_us

New Contributor

Re: Why won't Norton Toolbar work with Firefox 23.0.1?

This KB article has information about [Toolbar Support] Norton Toolbar and instructions to Download and Install Norton Toolbar in your browsers, https://support.norton.com/sp/en/us/home/current/solutions/v72380606_EndUserProfile_en_us