I am currently running Firefox 3.6.12 on Windows XP on an Acer laptop. Adobe Flash Player won't work through Firefox and sites say: "This plugin has been disabled" or "You need the latest Adobe Flash Player"-- I have updated it every time (changing the player version to "Other Browswers"). Flash has proven to work in the past but I'm not sure why it no longer does.
Also, I get this Error every time I open Firefox. I have to attempt to open Firefox 3 times in order for it to finally open because of this error:
getPlusPlus_Adobe_reg.exe - Application Error The instruction at "0x00000000" referenced memory at "0x00000000". The memory could not be "read". Click on OK to terminated the program
Flash is however, working on Internet Explorer. I have tried uninstalling every Flash Player and reinstalling it for Firefox. I've resorted to enabling every video type of player on Firefox in an attempt to get videos and games working...
"Plugin Finder Service" gives me the option to install missing plugins for Adobe Flash Player 10.1.85 which results in this error:
"FP_PL_PFS_INSTALLER-1.exe - Application Error" The exception unknown software exception (0xc06d007e) occurred in the application at location 0x7c81eb33.
(And when I manually attempt to install (an option available after it fails), the "getPlusPlus_Adobe_reg.exe - Application Error" reappears.)
First, you do not need getPlus, it causes problems for many users
Second, the ActiveX version is for IE only. Firefox and other browsers use the plugin version. Follow the instructions below to update Adobe Flash (aka Shockwave Flash).
This did not help since I already have the latest Shockwave Flash installed. I cannot locate getPlus on my computer and the links provided did not a) work b) show me how to remove it. I don't know how it was downloaded (through what program) and so I don't know how to continue said download for it to "automatically delete itself".
And the other links sends me to the "The Plugin Finder Service window" problem which I cannot complete.
"I cannot locate getPlus on my computer and the links provided did not a) work b) show me how to remove it."
From the second link, http://www.nosltd.com/index.php/support/support-fa
"I don't know how it was downloaded (through what program) and so I don't know how to continue said download for it to "automatically delete itself"."
It was downloaded, most likely, when you updated an Adobe product. One of the problems with getPlus is that it, in fact, does not always automatically delete itself. That is why the developer NOS Micro gives the additional instructions on how to remove it (bold/underlined instructions above). You avoid it by following the exact instructions that I posted.
Best advice, when you get a warning on a web site that something needs to be updated, stop and go to the web site of the developer of the product to get the update to insure that you are getting the genuine article.
For updating Adobe Reader, when needed, follow these instructions to avoid getPlus:
I've spent some time going over this and figuring out how to execute these steps on my computer. I failed to specify last time that "getPlus" was not under my Control Panels\Add and Remove Programs. So far, I have only been able to disable it under Firefox's Tools\Add-ons\Plugins and deleting it from Mozilla's folder under the Program Files (np_gp.dll).
After doing so, I went back to your previous post and attempted to redo these steps. However, now whenever I try to download Adobe Flash Player through the link you provided (https://support.mozilla.com/en-US/kb/Managing+the+
I have also updated Adobe Reader and am looking into any other Adobe product I may have that needs to be updated.
I had the same issue with Firefox 3.6.13. The solution was to go to Tools > Add-ons > Click on Plugins Tab. Then I enabled Shockwave Flash and Shockwave for Director.
That seemed to clear the problem.
I found 2 helpful things to work:
1) If you installed adobe flash player several times (as I did) trying to get it to work, first uninstall all these versions by downloading the flash uninstaller at uninstall_flash_player.exe (for more directions see http://kb2.adobe.com/cps/141/tn_14157.html) and using the uninstaller.
2) Then make sure you download the correct version (plug-in) of the adobe flash player from mozilla firefox site at https://addons.mozilla.org/en-US/firefox/browse/ty
I have this problem but in my case it is URGENT .......U R G E N T ........because it is my work computer.
My Flash Player is up to date. The plugins are up to date. Adobe will not let me replace it. I get NO error messages. All flash items simply do not load. This is my work computer and I need this to be working first thing monday morning (2nd April 2012) when the office opens! Anything less is unacceptable. I cannot upgrade to FF 4 because I did that at home and the intallation lost all my bookmarks. I cannot afford to have FF delete some 400 work bookmarks on Monday. And I do not have 2-3 spare hours at work to search and re-save them. Please advise URGENTLY how I can get flash player to work on Firefox 3.6.28 on Monday morning.
Thank you Will Golden
None of this works... I am switching to an inferior but working browser until I get notification that the bug is fixed. The plugin doesnt work, the vids dont play. Someone needs to fix this before another 640 people report the same problem. There are probably thousands of people who have the same problem and who might find the same solution as me the best!