I open the firefox and open 3 tabs, when i close 1 tab, all will close down and crashes then it tells me to restart or close. It was never like this!!! How do I fix this problem.
We're sorry to hear that your Firefox seems to be crashing. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.
Thanks in advance for your help!
More information and further troubleshooting steps can be found in the Firefox crashes - Troubleshoot, prevent and get help fixing crashes article.
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
If you have submitted crash reports then please post the IDs of one or more crash reports that have this format:
You can find the IDs of the submitted crash reports on the about:crashes page.
I have this issue as well, here's my crash reports
bp-80184f78-7e2e-406e-8586-d138b2130125 25/01/2013 17:55 f0b04760-dc38-415c-b705-fa134db4e6db 25/01/2013 17:46 cd59db4a-d990-4ad7-97d2-c379d7b7fab6 25/01/2013 09:09 bp-61c742db-8229-4039-b690-8d7a72130125 25/01/2013 06:43 bp-02d2efa3-8367-4035-909a-ae2532130125
Can you help?
Edit: fixed the crash reports as they were mashed together with date and times.
Try to disable Norton addons in Firefox. They will be releasing an update at the end of the month to fix these crashes.