cancel
Showing results for 
Search instead for 
Did you mean: 

Why so many pop-ups? Why the freezing up?

Highlighted
New Contributor

Why so many pop-ups? Why the freezing up?

My pop up blocker is on,but I continually get pop ups. (The type that flash,and talk. ) Certain websites seem to revert back to HTML mode/act like my java is turned off. In the middle of loading,Firefox will lock up for 30 seconds or more,then resume loading.

Can someone help me with this,please?

1 REPLY
Site Moderator

Re: Why so many pop-ups? Why the freezing up?

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Troubleshoot Firefox issues using Safe Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems


Do a malware check with some malware scan programs.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of the database before doing a scan.

See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked and What to do when searches take you to the wrong search website