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Why is Firefox 18 asking to start in safe mode every week os so?

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New Contributor

Why is Firefox 18 asking to start in safe mode every week os so?

About every 7 days or so when I start up Firefox 18 I get the question pop up if I want to start up in Safe mode or reset Firefox and I am wondering why. When I reset Firefox I have to start all over again making my home page what I want it to be. Can anybody out there help me?

2 REPLIES
New Contributor

Re: Why is Firefox 18 asking to start in safe mode every week os so?

You may try going to Tools->Add-ons->Plugins->Check to see if your plugins are up to date. For example, Flash Player may need to be updated.

Site Moderator

Re: Why is Firefox 18 asking to start in safe mode every week os so?

This can happen if Firefox has crashed a few times after each other and wasn't able to automatically recover from that.

See:

If you have submitted crash reports then please post the IDs of one or more crash reports that have this format:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the IDs of the submitted crash reports on the about:crashes page.

  • You can open the about:crashes page via the location bar, like you open a website.

See: