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Why has search suddenly started to default to Ask instead of Google and how do I change it back?

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Why has search suddenly started to default to Ask instead of Google and how do I change it back?

I'm used to typing search terms in the middle box on the toolbar (the one with the "bookmark" star) and automatically getting to a list generated by Google. Now it's suddenly defaulted to Ask with no reason. Ask is awful. How do I change it back? I've removed Ask from the 'manage search engines' tab in the top right box so I can use that box instead but that's not the way I'm used to doing things and it's changed with no intervention from me! Thanks!

15 REPLIES
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Re: Why has search suddenly started to default to Ask instead of Google and how do I change it back?

-> Search Bar - Removing a Search Engine

-> Restore Default Search Engine (Google)

Type about:config in the Location (address) bar and press the "Enter" key. When you see a warning, click I'll be careful, I promise! button.

  • Preferences that have been modified are shown as bold (user set).
  • Preferences can be Reset to the default or changed via the right-click context menu.

-> In the Filter bar, type browser.search.selectedEngine

  • right-click the preference browser.search.selectedEngine and choose Reset from the menu.

-> In the Filter bar, type ask.com. This will show the remaining ask.com related preferences.

  • right-click all ask.com related Preferences (one by one) and choose Reset from the menu to restore their Default values.

-> Close the about:config tab and then Restart Firefox.

Check and tell if its working.

Re: Why has search suddenly started to default to Ask instead of Google and how do I change it back?

Thanks for quick response. I got stuck at the second bullet - the 'reset' is greyed and won't let me select it. It's currently set as 'default'.

Legend

Re: Why has search suddenly started to default to Ask instead of Google and how do I change it back?

Close all Firefox Tabs & Windows except about:config tab.

Re: Why has search suddenly started to default to Ask instead of Google and how do I change it back?

Nope, still grey.

Legend

Re: Why has search suddenly started to default to Ask instead of Google and how do I change it back?

-> Close Firefox (click Firefox button and click Exit OR File Menu -> Exit)

-> Start Firefox in Safe Mode by holding down SHIFT key while starting Firefox

  • As an alternative method, use Win + R key combination and enter one of the following in the Windows Run box:
    • firefox -safe-mode
    • "C:\Program Files\Mozilla Firefox\firefox.exe" -safe-mode

-> Firefox Safe Mode window will appear -> DON'T SELECT ANY OPTIONS, just click Continue in Safe Mode

Now perform the steps mentioned in my first reply. Check and tell if its working.

Re: Why has search suddenly started to default to Ask instead of Google and how do I change it back?

Hi again. It still doesn't work. Here's a screen dump - a bit small but you can see it's still greyed even in safe mode. Sorry...

2011-09-16-07-11-58-b9df7a.jpg
Legend

Re: Why has search suddenly started to default to Ask instead of Google and how do I change it back?

You are trying to Reset services.sync.prefs.sync.browser.search.selectedEngine. That preference is correct. You are looking for the wrong preference.

You have to Reset browser.search.selectedEngine (the selected Blue preference - attached screenshot)

After this, Continue forward using my first reply. Check and tell if its working.

2011-09-16-07-31-06-2bc7c2.JPG

Re: Why has search suddenly started to default to Ask instead of Google and how do I change it back?

When I type browser.search.selectedEngine into the filter bar it only comes up with the services.sync.prefs.sync.browser.search.selectedEngine only, nothing else, per my screenshot sent earlier. There's no other options to select when it filters, just that one comes up.

Legend

Re: Why has search suddenly started to default to Ask instead of Google and how do I change it back?

Does it still not appear when you start Firefox in Safe Mode ??