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Why does the URL in a questionnaire email from Mozilla lead to an https connection with an invalid certificate? http://imgur.com/4e4seYt

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New Contributor

Why does the URL in a questionnaire email from Mozilla lead to an https connection with an invalid certificate? http://imgur.com/4e4seYt

This survey email from Mozilla leads to a URL that has an invalid certificate:

  • * * *

Hi We are working to improve the Mozilla Firefox Support Site and we need your help. If you don't mind, please fill out this survey -- it should only take a few minutes.

http://qsurvey.mozilla.com/s3/fb6d51/i-100205571-382436/

Thank You!

This message was sent by Mozilla Corporation, 650 Castro Street, Ste 300, Mountain View, CA 94041. To unsubscribe, click below: http://qsurvey.mozilla.com/s3/fb6d51/i-100205571-382436/unsubscribe?uid=2bebfe53f3ca3a854019dedf52a7...

  • * * *

The included URL redirects to https://qsurvey.mozilla.com/s3/fb6d51/i-100205571-382436/ at which point I'm greeted by the following:

http://imgur.com/4e4seYt

As you can see Firefox doesn't want me to answer surveys about Firefox on Mozilla. Please, either redirect to the certified URL or fix your cert.

1 ACCEPTED SOLUTION

Accepted Solutions
Shooting Star Contributor

Re: Why does the URL in a questionnaire email from Mozilla lead to an https connection with an invalid certificate? http://imgur.com/4e4seYt

Coldnwet wrote:

Now where do I report this lack of HTTPS support? I'd expect mozilla.org to be using HTTPS... everywhere.

All bug reports belong in Bugzilla. If I'm not mistaken, the right place for this one is Component: WebOps: SSL and Domain Names, Product: Infrastructure & Operations. If I am mistaken, then someone will move the report where it belongs.

Coldnwet wrote:

You're right! Thank you!

You're welcome!


3 REPLIES
Shooting Star Contributor

Re: Why does the URL in a questionnaire email from Mozilla lead to an https connection with an invalid certificate? http://imgur.com/4e4seYt

Coldnwet wrote:

The included URL redirects to https://…

That only happens because you've installed the HTTPS Everywhere add-on. The site isn't meant to be accessed via HTTPS, as you can see from the link. See the first answer in the FAQ for the add-on:

New Contributor

Re: Why does the URL in a questionnaire email from Mozilla lead to an https connection with an invalid certificate? http://imgur.com/4e4seYt

You're right! Thank you!

Now where do I report this lack of HTTPS support? I'd expect mozilla.org to be using HTTPS... everywhere.

Shooting Star Contributor

Re: Why does the URL in a questionnaire email from Mozilla lead to an https connection with an invalid certificate? http://imgur.com/4e4seYt

Coldnwet wrote:

Now where do I report this lack of HTTPS support? I'd expect mozilla.org to be using HTTPS... everywhere.

All bug reports belong in Bugzilla. If I'm not mistaken, the right place for this one is Component: WebOps: SSL and Domain Names, Product: Infrastructure & Operations. If I am mistaken, then someone will move the report where it belongs.

Coldnwet wrote:

You're right! Thank you!

You're welcome!