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Why does my yahoo home page and mail look distorted in firefox? It only started since last weekend.

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New User

Why does my yahoo home page and mail look distorted in firefox? It only started since last weekend.

I also use firefox for banking for safety reasons but all my bank home pages also look very distorted. The font has reduced quite drastically. I zoom in a few times to see the fine print but the surrounding font looks much larger. How can this be fixed?

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Site Moderator

Re: Why does my yahoo home page and mail look distorted in firefox? It only started since last weekend.

Reset the page zoom on pages that cause problems: View > Zoom > Reset (Ctrl+0 (zero); Cmd+0 on Mac)

11 REPLIES
Site Moderator

Re: Why does my yahoo home page and mail look distorted in firefox? It only started since last weekend.

Reset the page zoom on pages that cause problems: View > Zoom > Reset (Ctrl+0 (zero); Cmd+0 on Mac)

New User

Re: Why does my yahoo home page and mail look distorted in firefox? It only started since last weekend.

cor-el,

Thank you for your reply but I already did what you suggested when I first noticed the change.

Site Moderator

Re: Why does my yahoo home page and mail look distorted in firefox? It only started since last weekend.

Did you make changes to the (minimum) font settings?

You can check the font setting in: Tools > Options > Content : Fonts & Colors > Advanced
Default Font: Times New Roman (16)
Fonts for  : Western
Proportional: Serif (16)
Serif  : Times New Roman
Sans-serif  : Arial
Monospace  : Courier New (13)
[X] "Allow pages to choose their own fonts, instead of my selections above"

See also:

New User

Re: Why does my yahoo home page and mail look distorted in firefox? It only started since last weekend.

Thank you. I checked the font settings again and they are okay.

New User

Re: Why does my yahoo home page and mail look distorted in firefox? It only started since last weekend.

All my bank home pages still look very distorted. My yahoo mail looks distorted on firefox but not on google chrome.

New User

Re: Why does my yahoo home page and mail look distorted in firefox? It only started since last weekend.

Thanks for these suggestions. It is quite strange to find pages that have been familiar for years are suddenly so strange that I would be hesitant to make any changes in my online banking-let's face it, once into those pages, it is changing that is the plan so I will try your suggestions. Also for long time, I have had an option of enhancing font size but I cannot use that now because it distorts those pages even worse. I find this disconcerting. I do not have time to address these basics each time I start to do a routine step in my day.

New User

Re: Why does my yahoo home page and mail look distorted in firefox? It only started since last weekend.

I did what you suggested and what I found was that under advanced settings, it has been set as Adv Fonts=Western Proportional-serif size 12, serif=Arial, sans serif=Arial, monospace = Courier New Size 13 Minimum size=none, x=allow pages to find their own font (logically this did not make sense and therefore I changed it to checked so that pages can find their own fonts and I thought that I had changed the minimum size but my notes do not lie. After this, I returned to online banking and initial page was huge but proportional but I went to second page and it was distorted. Next, I went to mozillazine page you suggested and when that opened, the page was enormous but proportional! All of this is so very strange. If you have further suggestions, they are very welcome. I must leave now for appointment out of town and will return later to see your plans for my fix to this mess. Thanks, Bye, S Is it significant that my settings are for Arial rather than Times New York? I would think that is personal preference but I do not recall making those settings-how do they arrive when set by Microsoft? or by wherever they are set? Who does originally set this type of thing?

New User

Re: Why does my yahoo home page and mail look distorted in firefox? It only started since last weekend.

I am wondering if this may give understanding to what is going on in my online banking because I was in a different bank's site before the one that prompted my report and that showed just right but the one that is very strange is Wachovia bank and they are in process for PA, any day to switch to Wells Fargo-all of those banks have the new signs in place with temp Wachovia hanging over them until the day when it is official and then, those temp signs are removed. Perhaps, their online banking is undergoing the switch. I will log in by a different account, to Wells Fargo to check if their site supports Firefox or the other way around. No time now to do that. I still want to know if the settings are supposed to be a certain way for FF to be able to accommodate the way a page shows itself.

Site Moderator

Re: Why does my yahoo home page and mail look distorted in firefox? It only started since last weekend.

You did try to reset the page zoom on every page that does look distorted?

Does it look better if you disable website fonts?

  • Tools > Options > Content : Fonts & Colors > Advanced : [ ] "Allow pages to choose their own fonts, instead of my selections above"

You can reload a web page and bypass the cache with:

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)