cancel
Showing results for 
Search instead for 
Did you mean: 

Why does Firefox remember Social Security numbers?

SOLVED
Highlighted
New Contributor

Why does Firefox remember Social Security numbers?

I do not think this is normal operation, so I am unsure if this is Firefox's fault or the website's fault. I was just doing something on Paypal.com and when it came time to fill in my social security number, it had "suggestions" pop up under the fields with my SSN that it remembered before. Things like SS# and credit card numbers should not be remembered like this because it's a major security issue for if someone else uses my computer.

I do not want to disable remembering fields entirely because that feature is useful to me. Names, addresses, phone numbers, emails, is all okay to be auto-filled in, but not something as extremely sensitive as SS#'s.

Again, sorry if this is Paypal's fault. I will be contacting them instead if it is.

Thank you for any information you can provide.

1 ACCEPTED SOLUTION

Accepted Solutions
Site Moderator

Re: Why does Firefox remember Social Security numbers?

Firefox has a built-in algorithm to check for credit card numbers (Luhn), but not for other privacy sensitive numbers.

5 REPLIES
Site Moderator

Re: Why does Firefox remember Social Security numbers?

This is due to cookies stored on your computer.


Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

New Contributor

Re: Why does Firefox remember Social Security numbers?

Thank you for your response but you must have misunderstood my inquiry.

I am perfectly aware of how to clear my Firefox cache and cookies and also aware of what they are.

I fully understand the purpose of storing your addresses, names, email addresses, phone numbers, etc. What I do not understand is why Firefox stores social security numbers. This is a security flaw. I never got FF storing my credit card numbers, so why is it storing SS numbers?

Your solution is only a temporary fix. As soon as I next enter my SS number on a website, Firefox will store it again. I want to prevent this from happening.

Again, if Firefox is not able to discern SS numbers and it is the website's job of distinguishing them to not be stored by the browser, please tell me so that I can notify the website instead.


Thank you.

Support Forum Moderator

Re: Why does Firefox remember Social Security numbers?

SSN's might get stored as part of form history and not recognized as such, depending upon how the Field Name of the on-page form is labeled. Clear your Form and Search History or don't save that data to begin with.

https://support.mozilla.org/en-US/kb/remove-recent-browsing-search-and-download-history

Or get in the habit of opening a New Private Window when confronted with the need to insert SSN's which might get saved in Form History.

Site Moderator

Re: Why does Firefox remember Social Security numbers?

Firefox has a built-in algorithm to check for credit card numbers (Luhn), but not for other privacy sensitive numbers.

New Contributor

Re: Why does Firefox remember Social Security numbers?

Thanks for the insight, cor-el; just the kind of response I was looking for! Thanks everyone else for your responses also.