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Why do you include spyware Delta Search in your download?

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New Contributor

Why do you include spyware Delta Search in your download?

I download Firefox and discovered a spyware/virus had been included in your software. It took me days to find out how to remove it from all Firefox and all the other browsers it infected along with uninstalling the software. Why would you include a spyware/virus with your Foxfire software? Are you trying to discourage people from using your software? Seriously.

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Site Moderator

Re: Why do you include spyware Delta Search in your download?

you must have gotten this adware through another source then - no download from the official firefox site will include such crap...

36 REPLIES
Legendary Contributor

Re: Why do you include spyware Delta Search in your download?

Download firefox from official mozilla website


Certain Firefox problems can be solved by performing a Clean reinstall. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:

Note: You might want to print these steps or view them in another browser.

  1. Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
  2. After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
  3. Delete the Firefox installation folder, which is located in one of these locations, by default:
    • Windows:
      • C:\Program Files\Mozilla Firefox
      • C:\Program Files (x86)\Mozilla Firefox
    • Mac: Delete Firefox from the Applications folder.
    • Linux: If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see Install Firefox on Linux. If you downloaded and installed the binary package from the Firefox download page, simply remove the folder firefox in your home directory.
  4. Now, go ahead and reinstall Firefox:
    1. Double-click the downloaded installation file and go through the steps of the installation wizard.
    2. Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.

Please report back to see if this helped you!

New Contributor

Re: Why do you include spyware Delta Search in your download?

Hi,

Your telling me how to remove it. I already have it removed after much effort.

What I am asking is why you would include a hijacking spyware/virus called Delta Search which infects our whole computer in your Firefox software download? I will never trust a download from Firefox again if that is the way you do business. There are other browsers that don't try to hijack our computers.

Legendary Contributor

Re: Why do you include spyware Delta Search in your download?

Firefox never comes with that, if you download from www.mozilla.org

you can go through Firefox privacy and policy, if you want

New Contributor

Re: Why do you include spyware Delta Search in your download?

Mine did.

Site Moderator

Re: Why do you include spyware Delta Search in your download?

you must have gotten this adware through another source then - no download from the official firefox site will include such crap...

New Contributor

Re: Why do you include spyware Delta Search in your download?

You may be right. So other websites with spyware are able to offer YOUR software without Moxilla's knowledge? I mean a simple search for websites that offer Firefox would bring them up--pretty easy to find them. Also it would make more sense to call your website FireFox.com instead of Moxilla. Afterall it is a Firefox browser we are looking for in our searches. Just saying, thank you,

Site Moderator

Re: Why do you include spyware Delta Search in your download?

You should always be careful if you install other software and extensions to make sure that you aren't installing unwanted additions.


New Contributor

Re: Why do you include spyware Delta Search in your download?

Yes, I thought that only Moxilla Firefox controlled their own software. Apparently that is not the case.

Site Moderator

Re: Why do you include spyware Delta Search in your download?

if you know of any website which is distributing adware under the disguise of offering a genuine version of firefox please report them at https://www.mozilla.org/en-US/legal/fraud-report/index.html - further actions against them will be taken then!