cancel
Showing results for 
Search instead for 
Did you mean: 

Why do I keep getting a popup window entitled "Software Update"?

Highlighted
New User

Why do I keep getting a popup window entitled "Software Update"?

I keep getting a small popup window entitled "Software Update". It happens without any warning or reason. It has 2 buttons in it - 'Finish' and 'Cancel' - and when I press either one of them they don't appear to do anything and the popup window just sits there! I have to press the 'X' button and close out this window every time it pops up. Does anyone know what this is, and more importantly how do I get rid of it?

2 REPLIES
Site Moderator

Re: Why do I keep getting a popup window entitled "Software Update"?

Please Update to the latest Firefox 19.0.x version.

  • Help > About Firefox

The Firefox Firefox 17.0 version that you currently run is no longer supported with security updates.

New User

Re: Why do I keep getting a popup window entitled "Software Update"?

Thanks much.