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Why can't I save Joomla changes in Firefox 19.0?

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New Contributor

Why can't I save Joomla changes in Firefox 19.0?

I upgraded Firefox 19 and since then can't save any changes in Joomla 2.5.8 ... I'm having no problem in Safari and can't trace the problem to Firefox. I can't find anyone else having this problem in any search so I am truly perplexed.

12 REPLIES
Site Moderator

Re: Why can't I save Joomla changes in Firefox 19.0?

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:


  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

New Contributor

Re: Why can't I save Joomla changes in Firefox 19.0?

I followed your directions but the problem persists. When i save an article in Jooomla it adds an # to the end of the page address but nothing else happens. All buttons on front and back end except Close are inactivated . I have searched all Joomla forums and tested a multitude of sites .. all with the same results. it happened overnight and didn't seem to be the result of a direct upgrade so i was hoping your cookie theory was a good one, but no go. Any other ideas?

Site Moderator

Re: Why can't I save Joomla changes in Firefox 19.0?

Either Joomla needs to release an update to make it compatible with Firefox more or there is a bug. Have you tried contacting Joomla?

New Contributor

Re: Why can't I save Joomla changes in Firefox 19.0?

I have... and I can't any record of this problem anywhere. It just started happening a few days ago. Have you heard of it happening with anyone else. No one can solve the mystery. I will try to reinstall Firefox I guess. I am sure Joomla is fine with Firefox...always has been for me until two days ago.

Site Moderator

Re: Why can't I save Joomla changes in Firefox 19.0?

I have not seen any other users with this issue but I will also pass this along to a higher department colleague of mine.

New Contributor

Re: Why can't I save Joomla changes in Firefox 19.0?

Thank you and I am really puzzled. I will try a reinstall ... i"ve cleared everything else.

Site Moderator

Re: Why can't I save Joomla changes in Firefox 19.0?

Can you update to either Joomla 2.5.9 or 3.0.3?

New Contributor

Re: Why can't I save Joomla changes in Firefox 19.0?

I have about 20 sites I host in varying degrees of upgrade. The save no longer works on any of them in Firefox. And it stopped all at once. Must be a bug somewhere. I'm not sure how to uninstall Firefox except to just delete from applications.

Site Moderator

Re: Why can't I save Joomla changes in Firefox 19.0?

Have you updated Joomla as Tyler suggested?