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Why can't Firefox 3.6.13 (paticularly) download (there are no plug-ins that interfere with downloading or anything else)???

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New User

Why can't Firefox 3.6.13 (paticularly) download (there are no plug-ins that interfere with downloading or anything else)???

Since I installed version 3.6.13, I can't download ANYTHING. Firefox shows the Downloads window and that the file is downloaded, but there is NOTHING, and I'm sure it's not an AV problem...

2 REPLIES
Support Forum Moderator

Re: Why can't Firefox 3.6.13 (paticularly) download (there are no plug-ins that interfere with downloading or anything else)???

Do you have that problem when running in the Firefox SafeMode?
http://support.mozilla.com/en-US/kb/Safe+Mode
Don't select anything right now, just use "Continue in SafeMode."

If not, see this:
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+theme...

New User

Re: Why can't Firefox 3.6.13 (paticularly) download (there are no plug-ins that interfere with downloading or anything else)???

Make sure the download target under Tools, Options, General is valid. Switch it to "Always ask me where to save files" as a test.

(happened to me once when I pointed it to a network drive and the network drive was no longer available..)