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Why am I getting popups (important message) that appear to come from Mozilla Firefox during my web browsing?

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Why am I getting popups (important message) that appear to come from Mozilla Firefox during my web browsing?

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This is an example of the popup that have recently started

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Site Moderator

Re: Why am I getting popups (important message) that appear to come from Mozilla Firefox during my web browsing?

hello, this sounds like a problem possibly caused by adware/malware on your pc since there are no such pop-ups originating from mozilla. please go to firefox > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc). also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there and do a full scan of your system with the security software that you have in place and different other tool like the free version of malwarebytes & adwcleaner.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

1 REPLY
Site Moderator

Re: Why am I getting popups (important message) that appear to come from Mozilla Firefox during my web browsing?

hello, this sounds like a problem possibly caused by adware/malware on your pc since there are no such pop-ups originating from mozilla. please go to firefox > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc). also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there and do a full scan of your system with the security software that you have in place and different other tool like the free version of malwarebytes & adwcleaner.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware