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Where did SearchGBY add-on come from and how can I remove it?

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New User

Where did SearchGBY add-on come from and how can I remove it?

When I opened Firefox this morning, it opened my home page, which is Google. All was well until I searched for something and noticed a change. I thought it was Google at first, but then I noticed SearchGBY at the top of the page, and then noticed an icon in the lower right of the browser window. I did not download this add-on, it does not show up in the add-ons for Firefox, no in my program files. I cannot delete it and I would like it removed.

1 ACCEPTED SOLUTION

Accepted Solutions
Site Moderator

Re: Where did SearchGBY add-on come from and how can I remove it?

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

2 REPLIES
Site Moderator

Re: Where did SearchGBY add-on come from and how can I remove it?

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

New User

Re: Where did SearchGBY add-on come from and how can I remove it?

Thank you, it was worth the trouble to put everything back the way I like it.