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Whenever i type a search term in the navigation bar, firefox redirects me to a blue screen iis 7 webpage

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Whenever i type a search term in the navigation bar, firefox redirects me to a blue screen iis 7 webpage

I tried resetting and reinstalling firefox. I also deleted my search history completely. I also installed malware bytes to scan and delete any potential malware. I currently have norton 360 and it has not detected anything. The search bar on the top right works fine. It is only when I try to enter a search term in the navigation bar that it redirects me. Thank you for your help in advance.

1 ACCEPTED SOLUTION

Accepted Solutions
Grand Master

Re: Whenever i type a search term in the navigation bar, firefox redirects me to a blue screen iis 7 webpage

It sounds like you have a third party program that has taken over your search engine, home page, and/or the default new tab page. Fortunately, this can be remedied easily:

  1. At the top of the Firefox window, click on the Firefox button (Tools menu in Windows XP), and then click Add-ons. The Add-ons Manager tab will open.
  2. In the Add-ons Manager tab, select the Extensions panel.
  3. Select the toolbar you wish to remove.
  4. Click the remove button.
  5. Click "Restart now" if it pops up. Your tabs will be saved and restored after the restart.

After Firefox restarts, install the Search Reset Tool. This will remove the rest of the traces of this program from your Firefox.

For further information, please read Remove a toolbar that has taken over your Firefox search or home page.

Did this fix the problem? Let us know!

2 REPLIES
SUMO Contributor

Re: Whenever i type a search term in the navigation bar, firefox redirects me to a blue screen iis 7 webpage

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

Grand Master

Re: Whenever i type a search term in the navigation bar, firefox redirects me to a blue screen iis 7 webpage

It sounds like you have a third party program that has taken over your search engine, home page, and/or the default new tab page. Fortunately, this can be remedied easily:

  1. At the top of the Firefox window, click on the Firefox button (Tools menu in Windows XP), and then click Add-ons. The Add-ons Manager tab will open.
  2. In the Add-ons Manager tab, select the Extensions panel.
  3. Select the toolbar you wish to remove.
  4. Click the remove button.
  5. Click "Restart now" if it pops up. Your tabs will be saved and restored after the restart.

After Firefox restarts, install the Search Reset Tool. This will remove the rest of the traces of this program from your Firefox.

For further information, please read Remove a toolbar that has taken over your Firefox search or home page.

Did this fix the problem? Let us know!