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Whenever I open a new tab, it is forwarded to a different page. I cannot reach the selector and want it as the basic new tab page

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Whenever I open a new tab, it is forwarded to a different page. I cannot reach the selector and want it as the basic new tab page

When I open a new tab, the top sites page loads, but immediately goes to a different site. How can I prevent this and keep it to the top site page. I cannot use the on/off selector as I'm forwarded to a different site.

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Accepted Solutions
Site Moderator

Re: Whenever I open a new tab, it is forwarded to a different page. I cannot reach the selector and want it as the basic new tab page

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.

Do a malware check with some malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

1 REPLY
Site Moderator

Re: Whenever I open a new tab, it is forwarded to a different page. I cannot reach the selector and want it as the basic new tab page

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.

Do a malware check with some malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also: