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When using Firefox 18 after a hile I cant type any letters only numbers?

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When using Firefox 18 after a hile I cant type any letters only numbers?

I am using Windows 7 professional and have the latest Chrome and IE 9 on my pc (Sony Viao). after browsing or getting email etc. as I start to typeI can only type numbers no letters. I can shut down frirfox and bring it up but problem persists. Only soloution is to reboot the PC. I also get this problem on Chrome but never on IE?

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Site Moderator

Re: When using Firefox 18 after a hile I cant type any letters only numbers?

You're welcome

5 REPLIES
Site Moderator

Re: When using Firefox 18 after a hile I cant type any letters only numbers?

Which security software (firewall, anti-virus) do you have?

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
New User

Re: When using Firefox 18 after a hile I cant type any letters only numbers?

it's Norton Security suite 6.4.0,9 from Xfinity wih Constant guard

Site Moderator

Re: When using Firefox 18 after a hile I cant type any letters only numbers?

That can be caused by the "Keystroke protection" in Comcast Constant Guard.

"Configure Anti-Keylogging Settings" -> disable
New User

Re: When using Firefox 18 after a hile I cant type any letters only numbers?

Thx I think disabling Constant Guard kanti-keyboard did the trick

Site Moderator

Re: When using Firefox 18 after a hile I cant type any letters only numbers?

You're welcome