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When i am trying to open any page, a popup window appears , "A username and password are being requested by http://lsapi.seomoz.com. The site says: "SEOmoz" , What is the problem? How can get rid of this?

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New Contributor

When i am trying to open any page, a popup window appears , "A username and password are being requested by http://lsapi.seomoz.com. The site says: "SEOmoz" , What is the problem? How can get rid of this?

When i am trying to open any page, a popup window appears , "A username and password are being requested by http://lsapi.seomoz.com. The site says: "SEOmoz" , i've checked addons for this, but found nothing. Also tried to clear cookies and all history, but nothing works. What is the problem? How can get rid of this? Please provide me the solution to this problem. Thanks in advance.

27 REPLIES
New Contributor

Re: When i am trying to open any page, a popup window appears , "A username and password are being requested by http://lsapi.seomoz.com. The site says: "SEOmoz" , What is the problem? How can get rid of this?

Hi! This sounds like an issue with the SEOmoz toolbar. Are you logged into your SEOmoz account? If you use the toolbar, make sure you are logged into your SEOmoz account and turn on 3rd party cookies. Hopefully this will fix the problem. Thanks! Jen Lopez Community Manager, SEOmoz

New Contributor

Re: When i am trying to open any page, a popup window appears , "A username and password are being requested by http://lsapi.seomoz.com. The site says: "SEOmoz" , What is the problem? How can get rid of this?

I've not SeoMoz account. And i've not installed SeoMoz toolbar. But even i've checked in Control Panel> Add/Remove Programs. But not found SeoMoz toolbar installation there. And i've also checked in Tools>Add-ons , but nothing found. Then what is the solution to this problem?

Senior Contributor
Senior Contributor

Re: When i am trying to open any page, a popup window appears , "A username and password are being requested by http://lsapi.seomoz.com. The site says: "SEOmoz" , What is the problem? How can get rid of this?

Have you tried in Troubleshoot Firefox issues using Safe Mode which disables all your extensions? Maybe it's another one? (If so, try Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems)

New Contributor

Re: When i am trying to open any page, a popup window appears , "A username and password are being requested by http://lsapi.seomoz.com. The site says: "SEOmoz" , What is the problem? How can get rid of this?

Hi! I'm wondering if you have an extension or toolbar installed that uses the SEOmoz API? If you don't have the SEOmoz toolbar installed, do you have any other SEO addons or extensions?

New Contributor

Re: When i am trying to open any page, a popup window appears , "A username and password are being requested by http://lsapi.seomoz.com. The site says: "SEOmoz" , What is the problem? How can get rid of this?

I am using 2 Toolbars Quirk Search Status 1.33 and Alexa Toolbar. Both for more than 2 months. But this problem occured only 2 days ago. You can check my system details for more info.

Senior Contributor
Senior Contributor

Re: When i am trying to open any page, a popup window appears , "A username and password are being requested by http://lsapi.seomoz.com. The site says: "SEOmoz" , What is the problem? How can get rid of this?

Does disabling either of those help?

New Contributor

Re: When i am trying to open any page, a popup window appears , "A username and password are being requested by http://lsapi.seomoz.com. The site says: "SEOmoz" , What is the problem? How can get rid of this?

We've made a fix on our end, can you confirm that you're no longer seeing the issue?

New Contributor

Re: When i am trying to open any page, a popup window appears , "A username and password are being requested by http://lsapi.seomoz.com. The site says: "SEOmoz" , What is the problem? How can get rid of this?

I am getting clobbered by this - it is awful.

New Contributor

Re: When i am trying to open any page, a popup window appears , "A username and password are being requested by http://lsapi.seomoz.com. The site says: "SEOmoz" , What is the problem? How can get rid of this?

Hireclix, please do you have any additional info? It is an addon that is accessing our API incorrectly or with the wrong information. If you could let us know which other SEO addons you have that would be helpful.