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When I start Firefox, I only get the background of my browser in the Firefox window. I already reinstalled it, but that doesn't fix the problem.

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When I start Firefox, I only get the background of my browser in the Firefox window. I already reinstalled it, but that doesn't fix the problem.

When I start Firefox, I only get the background of my browser in the Firefox window. I the normal window for 1 second, but then it changes in only the background window. So without toolbar, or navigation. I already reinstalled it, but that doesn't fix the problem.

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Site Moderator

Re: When I start Firefox, I only get the background of my browser in the Firefox window. I already reinstalled it, but that doesn't fix the problem.

hello jonson00, please follow the troubleshooting steps described at Firefox opens with a transparent or blank window. if this resolves the issue, it would also be interesting which extension caused the issue in your case. thank you!

4 REPLIES
Support Forum Moderator

Re: When I start Firefox, I only get the background of my browser in the Firefox window. I already reinstalled it, but that doesn't fix the problem.

Try to disable hardware acceleration in Firefox.

   Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
   https://hacks.mozilla.org/2010/09/hardware-acceleration/ 
   https://support.mozilla.org/kb/how-do-i-upgrade-my-graphics-drivers
New User

Re: When I start Firefox, I only get the background of my browser in the Firefox window. I already reinstalled it, but that doesn't fix the problem.

Unfortunately, I can't do that because there is no toolbar in the window or anything, just my background picture of firefox. See attachment...

2012-11-13-04-58-34-646143.png
Site Moderator

Re: When I start Firefox, I only get the background of my browser in the Firefox window. I already reinstalled it, but that doesn't fix the problem.

hello jonson00, please follow the troubleshooting steps described at Firefox opens with a transparent or blank window. if this resolves the issue, it would also be interesting which extension caused the issue in your case. thank you!

New User

Re: When I start Firefox, I only get the background of my browser in the Firefox window. I already reinstalled it, but that doesn't fix the problem.

Thank you, it's fixed! The extension that caused the problem is Codecv 1.0. I don't remember intstalling it, so I think it's some kind of virus.

Thank you for this quick fix