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When I open Firefox, the page is visually distorted and will not work.

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New Contributor

When I open Firefox, the page is visually distorted and will not work.

When I open Firefox, the browser page is distorted. Everything is blurred and you can't see where to type in another website address. I have attempted to go to another website and that site appeared blurry and distorted as well. I started having this problem last night and used Safari (I'm a Mac user) instead. However, I tried to use Firefox again this morning and the same thing happened. I have deleted Firefox and reinstalled and it did the same thing when I tried opening it again. I have a screen shot of the issue but do not see an upload option here.

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2 REPLIES
New Contributor

Re: When I open Firefox, the page is visually distorted and will not work.

Here is what the issue looks like:

2013-01-12-13-40-26-5456fc.png
Legendary Contributor

Re: When I open Firefox, the page is visually distorted and will not work.

Hello tikimonboo, Turn off hardware acceleration, and check it again.

thank you