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When I logged on to Firefox I noticed that today and tomorrow aniweather is missing from its spot next to Help. What has happened to it was missing from

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New User

When I logged on to Firefox I noticed that today and tomorrow aniweather is missing from its spot next to Help. What has happened to it was missing from

Aniweather is missing from the tool bar that has File Edit View History Bookmarks Tools Help. What happened to it? How do I retrieve it? Have I been compromised?

Thank you...jbg

10 REPLIES
SUMO Contributor

Re: When I logged on to Firefox I noticed that today and tomorrow aniweather is missing from its spot next to Help. What has happened to it was missing from

Does this add-on still appear in the add-on manager?

If not, please redownload it from here.

SUMO Contributor

Re: When I logged on to Firefox I noticed that today and tomorrow aniweather is missing from its spot next to Help. What has happened to it was missing from

If the add-on still appears in the add-on manager, please try the following:

  1. Right click on an empty area in the tab bar
  2. Select Customize.. from the drop-down
  3. Drag and drop the AniWeather item to a spot on a Firefox toolbar
  4. Click Ok

Please report back soon.

New User

Re: When I logged on to Firefox I noticed that today and tomorrow aniweather is missing from its spot next to Help. What has happened to it was missing from

I too have the same problem but I am unable to drag the icon to the toolbar!

Support Forum Moderator

Re: When I logged on to Firefox I noticed that today and tomorrow aniweather is missing from its spot next to Help. What has happened to it was missing from

See if anything here helps:
http://www.aniweather.com/troubleshooting.html

AniWeather is configured from a webpage, not from within Firefox.

Problem: How can I launch the configuration page?
Solutions: AniWeather uses a web based configuration system for enhanced user experience and timely update. In order to launch the configuration page:

   1. Firefox: From menu "Tools/Add-ons/Extensions/AniWeather/Options".
   2. In both Firefox and Chrome: after you launch the 5-day animation report, there is a "Setting" button on the left-bottom corner of the animation screen. Click the button to navigate to the configuration page.
New User

Re: When I logged on to Firefox I noticed that today and tomorrow aniweather is missing from its spot next to Help. What has happened to it was missing from

I can open the options preferences but am unable to launch the 5 day report!

Support Forum Moderator

Re: When I logged on to Firefox I noticed that today and tomorrow aniweather is missing from its spot next to Help. What has happened to it was missing from

In that case contact AniWeather support for further help with their extension.

New User

Re: When I logged on to Firefox I noticed that today and tomorrow aniweather is missing from its spot next to Help. What has happened to it was missing from

I would if I could!! I have already tried to send an email but it was returned as undeliverable!!! any ideas how to contact them?

thanks

Support Forum Moderator

Re: When I logged on to Firefox I noticed that today and tomorrow aniweather is missing from its spot next to Help. What has happened to it was missing from

Did you try the email address on that Q&A page?
contact AT aniweather.com

Beyond that I don't know how to contact them. Based upon recent user reviews of that extension - https://addons.mozilla.org/en-US/firefox/addon/aniweather/reviews/ - looks like it's been broken since Firefox 23, like almost 12 weeks now.

SUMO Contributor

Re: When I logged on to Firefox I noticed that today and tomorrow aniweather is missing from its spot next to Help. What has happened to it was missing from

@lesley

I have contacted the AniWeather support email. It was successful with sending. I will post all updates below.