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What's going on with FoxTabs? All I get is a blue screen.

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New Contributor

What's going on with FoxTabs? All I get is a blue screen.

For the past two weeks, when opening a new tab, my foxtabs screen is completely blue and does not show any of my top sites. How can this be fixed?

9 REPLIES
Regular Contributor

Re: What's going on with FoxTabs? All I get is a blue screen.

Can you please post a screenshot?

New Contributor

Re: What's going on with FoxTabs? All I get is a blue screen.

Image added

2014-01-29-08-53-04-44a50f.png
Regular Contributor

Re: What's going on with FoxTabs? All I get is a blue screen.

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions and some Preferences.

  • Open websites will not be saved in Firefox versions lower than 25.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

New Contributor

Re: What's going on with FoxTabs? All I get is a blue screen.

Thanks but that didn't help. That wiped out all of my add ons. Even downloading FoxTabs again didn't correct the issue. Appreciate the help.

Regular Contributor

Re: What's going on with FoxTabs? All I get is a blue screen.

Please provide the following information:

  • Do you remember doing anything unusual with the browser before this problem started?
  • Post your system details(os, ram etc.).
Site Moderator

Re: What's going on with FoxTabs? All I get is a blue screen.

hello, there is a new version available at https://addons.mozilla.org/firefox/addon/foxtab/versions/ which apparently fixes an issue with the latest release of the flash plugin.

if the problem is still present afterwards, please contact the developer of the addon directly through the support channels provided at https://addons.mozilla.org/firefox/addon/foxtab/

New Contributor

Re: What's going on with FoxTabs? All I get is a blue screen.

Thanks everyone. The Foxtab team is aware of the issue and will send out an update within the next few days. This is being caused by an flash update.

New Contributor

Re: What's going on with FoxTabs? All I get is a blue screen.

first u check ur firefox version. and the go to mozilla.org and update ur firefox browser.

if ur firefox is updated version then 1. go to firefox tab . 2. click on help ->trouble shooting information. 3. reset ur browser . ur problem is solved

New Contributor

Re: What's going on with FoxTabs? All I get is a blue screen.

Thanks Gaurav pareek but I tried that already and it didn't work.