What is your phone number. I need to talk to a person.
Solved! Go to Solution.
Hello! Sorry, but Mozilla does not provide phone support unless you have any impeding disability, and in that case we could arrange a special call for you. We do provide live chat, you can access it here , please note that opening times may vary. Hope this helps.
I have attempted to call ALL DAY, since 9:00 am, EDT (Sept.22, '11), but no matter what time I try, you're "closed." How is that support? I am now unable to even use my e-mail, because any time I attempt to open a commercial site within an e-mail message I've received, or site that requires web involvement, I can't use it because I get this message: Firefox cannot be opened because of a problem.
Process: firefox-bin 
Date/Time: 2011-09-22 14:23:10.031 -0400 OS Version: Mac OS X 10.6.8 (10K549) Report Version: 6
Interval Since Last Report: 3063 sec Crashes Since Last Report: 12 Per-App Crashes Since Last Report: 12 Anonymous UUID: A53A6CE1-BFF2-4C40-9C39-4967DBDEF7EE
Exception Type: EXC_BREAKPOINT (SIGTRAP) Exception Codes: 0x0000000000000002, 0x0000000000000000 Crashed Thread: 0
Dyld Error Message:
Library not loaded: @executable_path/XUL Referenced from: /Applications/Firefox.app/Contents/MacOS/firefox-b
in Reason: no suitable image found. Did find:
/Applications/Firefox.app/Contents/MacOS/XUL: unknown file type, first eight bytes: 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 /Applications/Firefox.app/Contents/MacOS/XUL: unknown file type, first eight bytes: 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
Binary Images: 0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <A4F6ADCC-6448-37B4-ED6C-ABB2CD06F448> /usr/lib/dyld
Model: Macmini1,1, BootROM MM11.0055.B08, 2 processors, Intel Core Duo, 1.83 GHz, 2 GB, SMC 1.3f4 Graphics: Intel GMA 950, GMA 950, Built-In, spdisplays_integrated_vram Memory Module: global_name AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x86), Atheros 5424: 126.96.36.199 Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports Network Service: Built-in Ethernet, Ethernet, en0 Serial ATA Device: ST98823AS, 74.53 GB Parallel ATA Device: MATSHITADVD-R UJ-85J USB Device: Hub, 0x050d (Belkin Corporation), 0x0234, 0xfd600000 / 4 USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0xfd500000 / 3 USB Device: AK5370, 0x0556 (Asahi Kasei Microsystems Co., Ltd), 0x0001, 0xfd520000 / 5 USB Device: Miscellaneous Device, 0x046d (Logitech Inc.), 0x0809, 0xfd300000 / 2 USB Device: Hub in Apple Pro Keyboard, 0x05ac (Apple Inc.), 0x1003, 0x1d100000 / 2 USB Device: Apple Pro Keyboard, 0x05ac (Apple Inc.), 0x020b, 0x1d130000 / 3 USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8205, 0x7d100000 / 2 USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8240, 0x7d200000 / 3 FireWire Device: FreeAgent Go FW, Seagate, Up to 400 Mb/sec
...Your system sucks!!!...I should be afforded the opportunity of speaking with a live adviser...I'm breaking away from you permanently here and now and will advise my friends and associates to do so as well...Your product is here to for baseless...tl head, Gainesville, Fl...
...For the record...I am quite influential in the VA community in one of the largest VA communities in the entire United States...We are quite influential here in Gainesville, Fl. ...Be advised ...