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What is Banner don't work and how can I remove it?

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New User

What is Banner don't work and how can I remove it?

When surfing the net a page sometime pops up asking a few survey questions or hijacks me to a Doctor OZ page. In the website address it displays Server.BannersDontWork How can I remove this and thus preventing it from disturbing me again?

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Accepted Solutions
New User

Re: What is Banner don't work and how can I remove it?

Yay! I am really glad, Buzzy.

I no longer have bannersdon'twork, but another annoying ad page pop-up (-.-!) I'll work on removing it another day.

30 REPLIES
Site Moderator

Re: What is Banner don't work and how can I remove it?

hello mark, this sounds like a problem caused by adware on your pc. go to firefox > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc). also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there and run a full scan of your system with the security software that you have in place and different other tools like the free version of malwarebytes & adwcleaner.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

New User

Re: What is Banner don't work and how can I remove it?

This is a generic answer. Bannersdontwork is not in extenstions and malwarebytes does not find it. It would help if the person answering it actually was more aware of bannersdontwork. It is annoying.

SUMO Contributor

Re: What is Banner don't work and how can I remove it?

Hi callemgomer, if you run a web search for "Serve.BannersDontWork" you can hook up with numerous paid security products and paid security services that will help you remove it: "serve.bannersdontwork" - Google Search.

If the first free tool you tried didn't work, even though a user reported success with it on Microsoft's forums, you might need to try another. Here is a list with several more:

https://support.mozilla.org/en-US/questions/957238#answer-429283

Re: What is Banner don't work and how can I remove it?

Just dealt with this on my mom's computer. System restore seems to have taken care of it. Ran malwarebytes, all the windows products she had on her machine, none of it worked. System restore was a last resort but it did the job.

New User

Re: What is Banner don't work and how can I remove it?

Really..... If Modzilla can't come up with better than.... pay for program to remove crap from free browser? System restore for a pop up? Your program is infected.... fix it! Until it's fixed looks like Chrome?

SUMO Contributor

Re: What is Banner don't work and how can I remove it?

Hi jonroy51, is your computer infected with this currently? It's not something that comes with the official release of Firefox. You must have picked it up somewhere else.

You do not need paid software to remove it, but you may need to try a few different free tools. These are highly regarded:

After removing the root cause of the problem, you may also need to clean up a few things in Firefox. In particular, disable or remove ALL unrecognized extensions here:

orange Firefox button (or Tools menu) > Add-ons > Extensions category

If there are any lingering symptoms, let us know what they are.

New User

Re: What is Banner don't work and how can I remove it?

Banners Don't Work is a huge issue for me. I have tried disabling extensions and running virus scans and nothing seems to work. This banner is so annoying... Recently, I was unable to populate a drop down because the banner kept coming up, every time.... What is the fix ? This should not be rocket science? Thank you. Buzzy

Support Forum Moderator

Re: What is Banner don't work and how can I remove it?

Did you try the malware programs that jscher2000 posted about?

btw, anti-virus scans aren't made to find malware

New User

Re: What is Banner don't work and how can I remove it?

Thanks.. I did try Malwarebytes , no luck... I will try another. Buzzy