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What does ajax request failed mean?

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New User

What does ajax request failed mean?

Do I have to tweak anything to prevent getting an error message of "Ajax request failed?"

4 REPLIES
Support Forum Moderator

Re: What does ajax request failed mean?

"ajax" is a term used in website development to refer to a group of technologies. That message either means there's a problem with the website code, or maybe you're using a Firefox extension to manipulate the way the site behaves.

If you close Firefox, then start Firefox in Safe Mode, does the problem still occur? To start in Safe Mode, go to Help > Restart with Add-ons Disabled.

If the problem does not occur in Safe Mode, then you can disable your extensions one-by-one until you find out which one is causing the problem. See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems.

New User

Re: What does ajax request failed mean?

Thanks, but this also happens when I use Google Chrome.

Site Moderator

Re: What does ajax request failed mean?

Then it is likely a problem on the website's side :/

Site Moderator

Re: What does ajax request failed mean?

Make sure that your security software (firewall) isn't blocking such requests.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: