cancel
Showing results for 
Search instead for 
Did you mean: 

Updated to Firefox 19.0 yesterday and it will not access Hotmail .com clearing cache did not help.

Highlighted
New Contributor

Updated to Firefox 19.0 yesterday and it will not access Hotmail .com clearing cache did not help.

the search for the listing works well however when i click on Sign in on the search results page it attempts to load the page but never does.

3 REPLIES
Site Moderator

Re: Updated to Firefox 19.0 yesterday and it will not access Hotmail .com clearing cache did not help.

Did you try to clear the cookies as well?

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

Also make sure that you aren't blocking cookies.

New Contributor

Re: Updated to Firefox 19.0 yesterday and it will not access Hotmail .com clearing cache did not help.

Yes I cleared everything browsing and download histroy, cookies, cache, and active logins.

Site Moderator

Re: Updated to Firefox 19.0 yesterday and it will not access Hotmail .com clearing cache did not help.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.