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Unable to access particular website but others have no problem

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New Contributor

Unable to access particular website but others have no problem

I am unable to access schiffradio.com

6 REPLIES
Site Moderator

Re: Unable to access particular website but others have no problem

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

New Contributor

Re: Unable to access particular website but others have no problem

This did not fix the problem

Site Moderator

Re: Unable to access particular website but others have no problem

Do you get an error message when going to that page?

New Contributor

Re: Unable to access particular website but others have no problem

I'm just getting the spinning circle

Site Moderator

Re: Unable to access particular website but others have no problem

Have you restarted your computer/ router / modem and checked your firewall settings?

New Contributor

Re: Unable to access particular website but others have no problem

I am at a hotel and have tried multiple networks. I have also restarted my computer.