Try and set up sync account, press "next" and nothing
There really aren't any details. I fill out the form, email, password, check agree, fill captcha, press next --- and nothing. I have two computers that I'm hoping to sync, one with XP, one with windows 8. I have precisely the same result with both computers.
What's the problem? Firewall? Pop-up blocker? Ad blocker? Firefox is always the latest version. It is set to update automatically. Whenever an update is offered, it is accepted.
Will I need to run troubleshooter for both computers/OS?
Re: Try and set up sync account, press "next" and nothing
Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
(If you're not using it, switch to the Default theme.)
On Windows you can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
On Mac you can open Firefox 4.0+ in Safe Mode by holding the option key while starting Firefox.
On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.
Once you get the pop-up, just select "'Start in Safe Mode"