I like using the firefox browser or had a good experience until all those ad pop-ups and I have tried the same sites in different browsers , there are no ads on them . Tired of these ads I had to change my browser to chrome , Is there any way this issue can be resolved ?
hello sarah, this looks like a problem caused by adware on your pc. please go to firefox > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc). also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there and run a full scan of your system with the security software that you have in place and different other tools like the free version of malwarebytes & adwcleaner.
SOLUTION: Go to the Menu Bar at the top of the Firefox browser window you have open. Select TOOLS. Select ADD ONS. Select EXTENSIONS. Then REMOVE whatever you see there. Do not just deactivate it. REMOVE IT COMPLETELY. Then RESTART Firefox. That should fix it!