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Today my 1 Password does not work - menu bar reinstallation was impossible because it is not compatable with Firefox v. 14.0.1 which is on my computer

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Today my 1 Password does not work - menu bar reinstallation was impossible because it is not compatable with Firefox v. 14.0.1 which is on my computer

Today the 1 Password icon is missing from my menu bar. I went to the 1 Password help and tried to download the Firefox extension that would put the icon back in the menu bar. The extension would not download. The message explained that the extension was not compatible with the version of Firefox (14.0.1) that I have on my computer.

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Support Forum Moderator

Re: Today my 1 Password does not work - menu bar reinstallation was impossible because it is not compatable with Firefox v. 14.0.1 which is on my computer

Try updating to the latest Firefox 16.0.1 version.

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Support Forum Moderator

Re: Today my 1 Password does not work - menu bar reinstallation was impossible because it is not compatable with Firefox v. 14.0.1 which is on my computer

Try updating to the latest Firefox 16.0.1 version.

New User

Re: Today my 1 Password does not work - menu bar reinstallation was impossible because it is not compatable with Firefox v. 14.0.1 which is on my computer

Thanks for the good advice. That seems to have solved the problem. I am on automatic update with Firefox, but somehow was not updated as usual. I kept hearing about Firefox 16 but my "About Firefox" assured me that I had the latest version and that was 14.0.1.

I am compatible with 1 Password again, thank goodness.

I appreciate the good advice