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The reload tab every 5 minutes isn't working.

New User

The reload tab every 5 minutes isn't working.

When I set the reload tab to every 5 minutes and I go to a webpage the page won't let me scroll down and keeps going back to the top of the page. When I turn it off I can scroll down and it works properly. Why would this be happening. Any help appreciated. Thanks.

Site Moderator

Re: The reload tab every 5 minutes isn't working.

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!