cancel
Showing results for 
Search instead for 
Did you mean: 

The new tab (+) does not work, neither does the File/new tab function

SOLVED
Highlighted
New Contributor

The new tab (+) does not work, neither does the File/new tab function

The new tab (+) is not working. The File/New Tab function does not work either. Both had been working properly until midday today. I have not added any software, plug-ins, or extensions today, I do not have the Ask toolbar. I have tried several of the suggestions made on this site to no avail.

1 ACCEPTED SOLUTION

Accepted Solutions
Site Moderator

Re: The new tab (+) does not work, neither does the File/new tab function

This issue can be caused by an extension that isn't working properly in the current Firefox release.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.
1 REPLY
Site Moderator

Re: The new tab (+) does not work, neither does the File/new tab function

This issue can be caused by an extension that isn't working properly in the current Firefox release.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.