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The new Firefox has removed my Yahoo mail and other settings. Why? How do I get them back? It gives me a screen that says go "here" but nothing happens.

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New User

The new Firefox has removed my Yahoo mail and other settings. Why? How do I get them back? It gives me a screen that says go "here" but nothing happens.

Before the latest update, I used Firefox almost exclusively. Now that the new version has removed, or hidden, my entire Yahoo settings and pages, I can't use Firefox at all.

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Site Moderator

Re: The new Firefox has removed my Yahoo mail and other settings. Why? How do I get them back? It gives me a screen that says go "here" but nothing happens.

hello, can you try to replicate this behaviour when you launch firefox in safe mode once? if not, maybe an addon is interfering here...

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

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Site Moderator

Re: The new Firefox has removed my Yahoo mail and other settings. Why? How do I get them back? It gives me a screen that says go "here" but nothing happens.

hello, can you try to replicate this behaviour when you launch firefox in safe mode once? if not, maybe an addon is interfering here...

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

New User

Re: The new Firefox has removed my Yahoo mail and other settings. Why? How do I get them back? It gives me a screen that says go "here" but nothing happens.

How do I restart Firefox in safe mode?

New User

Re: The new Firefox has removed my Yahoo mail and other settings. Why? How do I get them back? It gives me a screen that says go "here" but nothing happens.

How do I restart Firefox in safe mode?

Yesterday, I spoke too soon. Ffox worked fine and I had my mail and everything. Today, it is gone again. I have no clue why if worked yesterday, except that when I opened Ffox this morning it automatically installed updates. I think the updates have screwed it up. Can I go back to an earlier version and undue 18 and all of it's updates?

Site Moderator

Re: The new Firefox has removed my Yahoo mail and other settings. Why? How do I get them back? It gives me a screen that says go "here" but nothing happens.

hello, how to restart firefox into safemode is described in the link i've provided in my prior answer.

other users also had problems with yahoo mail when they were using the ghostery addon - do you have it installed too by any chance? if so, add an exception for yahoo mail: click on the ghostery icon while you're in yahoo's webmail, choose "edit blocking options" & then don't block on this domain...

New User

Re: The new Firefox has removed my Yahoo mail and other settings. Why? How do I get them back? It gives me a screen that says go "here" but nothing happens.

What is ghostery and how do I know if I have it? I don't see an icon on my desk top. Would it be somewhere else?

Site Moderator

Re: The new Firefox has removed my Yahoo mail and other settings. Why? How do I get them back? It gives me a screen that says go "here" but nothing happens.

you can see if is installed in firefox > addons > extensions.

if it turns out that ghostery is not the problem, you can also try to reset firefox as it is described here: Refresh Firefox - reset add-ons and settings