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The keyboard number keys and symbols above them will not work. I nothing at all except a space or they last letter key used, but works fine in other applications such as MS Word. The number pad works just fine. Any one have any thoughts on this.

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New Contributor

The keyboard number keys and symbols above them will not work. I nothing at all except a space or they last letter key used, but works fine in other applications such as MS Word. The number pad works just fine. Any one have any thoughts on this.

I had to do a reinstall and upgrade to Windows 7, so I may have missed something. Running a 64bit OS. Problem only seems to be in the browsers.

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Accepted Solutions
Legendary Contributor

Re: The keyboard number keys and symbols above them will not work. I nothing at all except a space or they last letter key used, but works fine in other applications such as MS Word. The number pad works just fine. Any one have any thoughts on this.

Troubleshooting extensions and themes

Troubleshooting plugins

Check and tell if its working.

10 REPLIES
Legendary Contributor

Re: The keyboard number keys and symbols above them will not work. I nothing at all except a space or they last letter key used, but works fine in other applications such as MS Word. The number pad works just fine. Any one have any thoughts on this.

You may have Switched ON Caret Browsing. press F7 (on Mac: fn + F7) to toggle Caret Browsing ON/OFF

  • click Firefox button and click Options -> Advanced -> General -> remove Checkmark from Always use the cursor keys to navigate within pages

Check and tell if its working.

New Contributor

Re: The keyboard number keys and symbols above them will not work. I nothing at all except a space or they last letter key used, but works fine in other applications such as MS Word. The number pad works just fine. Any one have any thoughts on this.

Gave that a try. the Caret Browsing was off and there was not a check mark on the "Always use the cursor keys to navigate within pages". So no dice, I even put a different keyboard on with the same results.

Thanks for the suggestions.

New Contributor

Re: The keyboard number keys and symbols above them will not work. I nothing at all except a space or they last letter key used, but works fine in other applications such as MS Word. The number pad works just fine. Any one have any thoughts on this.

I had this problem after installing Adobe Flash Player 10.3.183.5. I have Windows 7 and Firefox 5. I later found out the Adobe Flash Player installation was unsuccessful so I installed it again, this time successfully, and my keyboard problems went away!!

Legendary Contributor

Re: The keyboard number keys and symbols above them will not work. I nothing at all except a space or they last letter key used, but works fine in other applications such as MS Word. The number pad works just fine. Any one have any thoughts on this.

Troubleshooting extensions and themes

Troubleshooting plugins

Check and tell if its working.

New Contributor

Re: The keyboard number keys and symbols above them will not work. I nothing at all except a space or they last letter key used, but works fine in other applications such as MS Word. The number pad works just fine. Any one have any thoughts on this.

Did a reinstall of flash and it worked only for one reboot of firefox and then the problem returned. Sure looked like that was going to work. Thanks

New Contributor

Re: The keyboard number keys and symbols above them will not work. I nothing at all except a space or they last letter key used, but works fine in other applications such as MS Word. The number pad works just fine. Any one have any thoughts on this.

Gave all of your suggestions a try without success. There is a conflict going on some where as the problem will go away when the OS in booted into Safe mode with networking. I just cannot seem to find it, thanks for the help and suggestions.

Legendary Contributor

Re: The keyboard number keys and symbols above them will not work. I nothing at all except a space or they last letter key used, but works fine in other applications such as MS Word. The number pad works just fine. Any one have any thoughts on this.

-> click Firefox button and click Options -> Advanced panel -> General tab -> Remove Checkmark from Use Hardware Acceleration when available -> click OK

Check and tell if its working.

New Contributor

Re: The keyboard number keys and symbols above them will not work. I nothing at all except a space or they last letter key used, but works fine in other applications such as MS Word. The number pad works just fine. Any one have any thoughts on this.

Found a solution to this problem. Comcast has a product bundled with their Norton antivirus suite called Constant guard. When I removed it the number and symbols keys above the alpha keys began to function properly in Firefox and other browsers. Thanks for the helpful suggestions.

Legendary Contributor

Re: The keyboard number keys and symbols above them will not work. I nothing at all except a space or they last letter key used, but works fine in other applications such as MS Word. The number pad works just fine. Any one have any thoughts on this.

You are welcome