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The compose button will not work in Gmail - it does with IE.

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New User

The compose button will not work in Gmail - it does with IE.

The very top buttons calendar sign out etc, compose button, Tasks and contact buttons in Gmail do not work. All other buttons work. All work fine when using IE. I have upgraded Firefox, 3.6.12. Cleared all cached, cookies etc & rebooted.

1 ACCEPTED SOLUTION

Accepted Solutions
New User

Re: The compose button will not work in Gmail - it does with IE.

I have had about:config >dom.storage.enabled, set at false for a week or so now. There were no problems until the ff 3.6.12 update yesterday morning when I began having the same problems as all of you. I allowed all scripts, problem still persisted so I went back to about:config, toggled dom storage to true and voila, chat and compose started working again. Just to check, I switched it back to false and it stopped working again. You can use the add-on betterprivacy to autodelete dom storage cookies but it looks like google will no longer allow you to disable them completely.

more on enabling/dis-enabling in firefox, this is for windows but should be the same for other os: http://www.sevenforums.com/tutorials/106540-dom-storage-cookies-enable-disable.html

more on dom cookies: https://secure.wikimedia.org/wikipedia/en/wiki/Web_Storage

12 REPLIES
New User

Re: The compose button will not work in Gmail - it does with IE.

I have had about:config >dom.storage.enabled, set at false for a week or so now. There were no problems until the ff 3.6.12 update yesterday morning when I began having the same problems as all of you. I allowed all scripts, problem still persisted so I went back to about:config, toggled dom storage to true and voila, chat and compose started working again. Just to check, I switched it back to false and it stopped working again. You can use the add-on betterprivacy to autodelete dom storage cookies but it looks like google will no longer allow you to disable them completely.

more on enabling/dis-enabling in firefox, this is for windows but should be the same for other os: http://www.sevenforums.com/tutorials/106540-dom-storage-cookies-enable-disable.html

more on dom cookies: https://secure.wikimedia.org/wikipedia/en/wiki/Web_Storage

New User

Re: The compose button will not work in Gmail - it does with IE.

Perfect - solved the problem. Thanks!

New User

Re: The compose button will not work in Gmail - it does with IE.

Hi yeltb, I followed your instructions but whether I have dom-cookies set at true or false makes no difference in my case. I still can't compose or reply to mail while in the standard format. As for others, it works OK in basic HTML. I also have 3 other problems with Firefox which I assume are probably related to the same problem? 1) When I click "Add content to my zoo" I am not taken to the page where I can do this. I just get a white page with a few lines of text on it. i.e.

      . My Content
      . My Details
      > Read myZOO help  .... etc.

2) I can't view any video on the home page. Clicking on the arrow either does nothing or just refreshes the home page. 3) when I download any file, the download box pops up but nothing gets entered in it. It just stays blank, even though the download does occur. Regards, Ducatiman

New User

Re: The compose button will not work in Gmail - it does with IE.

I just tried this solution (set to "true") and it DID FIXED THE PROBLEM in Firefox 3.6.12 I also disabled auto-delete DOMStorage in Firefox config, just to be sure. Yep, upgrading to Firefox 3.6.12 was the problem.

Thank you for the fix!

New User

Re: The compose button will not work in Gmail - it does with IE.

This solution worked for me, as well (compose email, etc. stopped working late afternoon 10/29.) What I'd like to know is how/why this worked, and what the "out of the blue" change was on Fri. evening (no upgrades at that time).

New User

Re: The compose button will not work in Gmail - it does with IE.

Not sure WHY it stopped working but, I have noticed that I cannot automatically add passwords - not sure if it is connected.

New User

Re: The compose button will not work in Gmail - it does with IE.

I'm running windows xp still, not win 7. So I'll wait until firefox and or google have a solution as I'm not willing to void any warranties. I'll also send this to gmail so they can take a look at it and make a fix.

New User

Re: The compose button will not work in Gmail - it does with IE.

Fixed the problem - thanks yeltb

New User

Re: The compose button will not work in Gmail - it does with IE.

Thank you! Works just fine now!!!