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System freezes

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New Contributor

System freezes

Every week or so when using Firefox my whole PC suddenly freezes and I have to hit the reset button to get any reaction from it. No other input has any effect.

When this occurs I'm using Firefox, so I assume it is related to it as it is the only common thing. At least the only one I've been able to identify so far.

3 REPLIES
Site Moderator

Re: System freezes

If it freezes the whole computer then it sounds like a problem with a system driver or security software.

You can use the Autoruns utility to see which software and services gets started.

New Contributor

Re: System freezes

OK any hints what I'm looking for?

Site Moderator

Re: System freezes

It is likely not easy to investigate this if it only happens once a week like you wrote.

Is there any software scheduled to run (e.g. cleanup of index) at the time when this freeze occurs?