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Stops loading setup 11.o exe ( at 99%

New Contributor

Stops loading setup 11.o exe ( at 99%

I have been offline for a long time, so nearly every time I load Firefox I get an invite to update. The last was Firefox setup 11.0 exe (http://mirror I've tried several times to load and at 99% it freezes up. Then I repeat this cycle over and over. I'd like to either skip this update and move on or find a shortcut to load all available updates at one time with no more problems.

Shooting Star Contributor

Re: Stops loading setup 11.o exe ( at 99%

Hi joenfrances,

You should take a look at the Knowledge Base article Update Firefox to the latest version. There is a lot of good information in there and some troubleshooting steps as well.

If that doesn't work, you might want to try installing a fresh copy of Firefox:

I would suggest that you first back up your personal information and bookmarks, just in case. You can find details in the article Back up and restore information in Firefox profiles.

Hopefully this helps!

Site Moderator

Re: Stops loading setup 11.o exe ( at 99%

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.
Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See "Disable virus scanning in Firefox preferences - Windows"