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Since version 18 update, printing using doPDF virtual printer crashes.

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New Contributor

Since version 18 update, printing using doPDF virtual printer crashes.

I use doPDF to print web pages as pdf. Since the update to firefox 18, when I try to print using doPDF, the dialog box hangs and has to be manually closed. I reinstalled firefox 17 and it works find.

4 REPLIES
Senior Contributor

Re: Since version 18 update, printing using doPDF virtual printer crashes.

It's likely not fully or partially compatible with the latest version of FF, compatibility of add-ons is the responsibility of the developer of the extension or add-on being offered, to both support & ensure stability with not only FF but other applications compatibility as well. This would be best handled by contacting the developer directly.

New Contributor

Re: Since version 18 update, printing using doPDF virtual printer crashes.

Thanks, but it's not an addon. It's a virtual printer that "prints" to a pdf. Works with any windows pgm - looks just like a regular printer on the system.

Support Forum Moderator

Re: Since version 18 update, printing using doPDF virtual printer crashes.

Do you have that problem when running in the Firefox SafeMode?
http://support.mozilla.com/en-US/kb/Safe+Mode

New Contributor

Re: Since version 18 update, printing using doPDF virtual printer crashes.

Well, I went back to Firefox 17. I uninstalled and then reinstalled doPDF. Updated again to Firefox 18. Now it's working.

Glad that it seems to be working now, for whatever reason.

Thanks for your help.