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Since recent upgrade, I can't see any of my projects in Shutterfly. Their customer support says it may be issue with Java app and Adobe Flash Player

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New Contributor

Since recent upgrade, I can't see any of my projects in Shutterfly. Their customer support says it may be issue with Java app and Adobe Flash Player

see above-- are there known issues with these apps?

1 ACCEPTED SOLUTION

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Legendary Contributor

Re: Since recent upgrade, I can't see any of my projects in Shutterfly. Their customer support says it may be issue with Java app and Adobe Flash Player

Your Java player (if relevant) is not clearly indicated in your plugins list, and your Flash player is several versions behind. If Apple has an update site, you might check that first. Mozilla's site is here: http://www.mozilla.org/plugincheck/

2 REPLIES
Legendary Contributor

Re: Since recent upgrade, I can't see any of my projects in Shutterfly. Their customer support says it may be issue with Java app and Adobe Flash Player

Your Java player (if relevant) is not clearly indicated in your plugins list, and your Flash player is several versions behind. If Apple has an update site, you might check that first. Mozilla's site is here: http://www.mozilla.org/plugincheck/

New Contributor

Re: Since recent upgrade, I can't see any of my projects in Shutterfly. Their customer support says it may be issue with Java app and Adobe Flash Player

It worked. Thanks so much!