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Since I upgraded from Firefox 17.0.1 to 18.0.2 I'm experiencing the weirdest bug with invoicing in the MYOB Liveaccounts website. Has this been reported?

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New Contributor

Since I upgraded from Firefox 17.0.1 to 18.0.2 I'm experiencing the weirdest bug with invoicing in the MYOB Liveaccounts website. Has this been reported?

I don't know what the internal processes are that aren't now working in MYPB Liveaccounts but it was a calculation on an invoice which has stopped working. it used to do a simple multiplication of the number of hours completed at a particular hourly rate. This is now not computing and therefore the invoice can't be completed. Weird I know, but that's it. Any ideas?

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Site Moderator

Re: Since I upgraded from Firefox 17.0.1 to 18.0.2 I'm experiencing the weirdest bug with invoicing in the MYOB Liveaccounts website. Has this been reported?

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

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