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Scroll from mouse wheel not working after some time on FireFox 4

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New Contributor

Scroll from mouse wheel not working after some time on FireFox 4

i'm having a problem in firefox 4 which is starting to bug me

the scroll with in firefox 4 when doing it from the scroll wheel on my mouse stops working. the only way i have found to get this to work again is restart firefox. never had this kinda problem in the old ones. works fine in IE ( :-( )

Is this a bug with in the new firefox 4?

mouse drivers etc are up todate

Thanks

39 REPLIES
New Contributor

Re: Scroll from mouse wheel not working after some time on FireFox 4

Very frustrating I agree - tried all the online help suggestions but to no avail - please provide a fix ASAP!!

New Contributor

Re: Scroll from mouse wheel not working after some time on FireFox 4

Very annoying bug. When page scrolling is "hung", scrolling in the tab bar always works, so it's not a general scrolling bug, just page scrolling. When hung, it can help to click on the vertical scroll bar then use the mouse wheel, or if you have many tabs try the same with the tab bar. But it only works sometimes. After some time (hours/days), scrolling may suddenly start working again. Suddenly its gone again.

New Contributor

Re: Scroll from mouse wheel not working after some time on FireFox 4

seems to happend most times when i close a tab down

i've kept looking for updates from the firefox update but still had none yet :-(

no way i'm using IE lol

New Contributor

Re: Scroll from mouse wheel not working after some time on FireFox 4

Same problem here. Scrolling with mouse wheel stops working. Usually seems to happen when more than one tab is present. I can reproduce the problem by opening my homepage - and then opening Ancestry.com in a new tab. At this point, wheel scrolling still works in both tabs. But... when I view an image in Ancestry.com using their "Enhanced Image Viewer" (scrolling still works in this tab) and then switch back over to my homepage in the other tab - scrolling is frozen in that tab (and any other tabs that may be present). This happens EVERY time I try it.

The problem does NOT occur if I am using ANY earlier version of Firefox, nor does it occur if I use the "old" image viewer on the Ancestry.com website.

I've tried all the 'advice' regarding registry changes, am using the latest driver for the mouse, etc. Completely ineffective. For now, I'm back to Firefox 3.6.17.

New Contributor

Re: Scroll from mouse wheel not working after some time on FireFox 4

i hoped that the update the other day would of fixed this but didnt :-(

seems to happend when i'm on forum rooms

about from this problem, firefox 4 seems better

New Contributor

Re: Scroll from mouse wheel not working after some time on FireFox 4

For me, this seems to be related to having PDFs open in the browser. If I go to the PDF and zoom in and out and close it, I can usually get it working again.

New Contributor

Re: Scroll from mouse wheel not working after some time on FireFox 4

well its seems to happend most of the time on forum rooms and its happend a few times when on ebay too

must be a bug some where :-(

New Contributor

Re: Scroll from mouse wheel not working after some time on FireFox 4

The update on Monday broke my Firefox Smiley Sad The scroll on my mouse does not work with Firefox. It works with IE.

Sometimes it will work when I first using it but then after sometime, it is not working again...not sure why this is happening and it's really annoying. I've tried many things using the config site but not working still...

Pls fix!!!

New Contributor

Re: Scroll from mouse wheel not working after some time on FireFox 4

The problem with scroll in Firefox 4 is that mouse cursor focus is lost once you navigate to another window. This accounts for the intermittent behavior others have observed (it works for awhile then doesn't).

When you invoke Firefox, do so on a clear desktop. When you navigate away from Firefox, be sure to minimize any other windows you've navigated before returning to Firefox. Scroll should work normally, although Mozilla should definitely fix this ASAP.

UPDATE: The issue of lost cursor focus remains. My diagnosis above is incomplete or outright wrong. I have yet to determine a singular cause. However...

I have found one way to fix the problem that works every time. I do not know why it works and the solution is not practical.

I have MS Visual Studio Express 2010 installed on my laptop. I discovered that whenever FF scroll stops working all I have to do is cursor over to MSVSE, do a quick scroll on the document pane, re-cursor over to FF and scroll works fine. This has never failed to work.

Lenovo T510 Windows 7 Pro (64bit)