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Running Firefox 17.0.1.4715 on Windows XP SP3, I was prompted to update to Firefox 18, ran the update, requested restart, got no restart and cannot run Firefox

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Running Firefox 17.0.1.4715 on Windows XP SP3, I was prompted to update to Firefox 18, ran the update, requested restart, got no restart and cannot run Firefox

The install was apparently successful, I got a restart prompt and said OK. Firefox 17 shut down, but there was no restart. Attempts to launch Firefox from icons or the Start menu get no reaction.

The Firefox.exe in Program Files is version 17.0.1.4715. It will not execute.

Anti-virus Avast (but I've done plenty of Firefox updates before with this installed, and no conflict).

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Site Moderator

Re: Running Firefox 17.0.1.4715 on Windows XP SP3, I was prompted to update to Firefox 18, ran the update, requested restart, got no restart and cannot run Firefox

on this site you can pick a download of the localization you'd like: https://www.mozilla.org/en-US/firefox/all/ (again, just install it on top of your current version & it will replace it)

4 REPLIES
Site Moderator

Re: Running Firefox 17.0.1.4715 on Windows XP SP3, I was prompted to update to Firefox 18, ran the update, requested restart, got no restart and cannot run Firefox

hello afew, does it work when you download the full setup file from getfirefox.com again & install it on top of your current installation?

New Contributor

Re: Running Firefox 17.0.1.4715 on Windows XP SP3, I was prompted to update to Firefox 18, ran the update, requested restart, got no restart and cannot run Firefox

Firefox 18 now installed, thanks. But it's a French version (since I'm in France) and I prefer working with an EN one.

Any way I can switch for the EN version?

Site Moderator

Re: Running Firefox 17.0.1.4715 on Windows XP SP3, I was prompted to update to Firefox 18, ran the update, requested restart, got no restart and cannot run Firefox

on this site you can pick a download of the localization you'd like: https://www.mozilla.org/en-US/firefox/all/ (again, just install it on top of your current version & it will replace it)

New Contributor

Re: Running Firefox 17.0.1.4715 on Windows XP SP3, I was prompted to update to Firefox 18, ran the update, requested restart, got no restart and cannot run Firefox

Perfect, thanks a lot, madperson!