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Running FF in 2 different user accounts on my Mac, when I return from one user FF has crashed most of the time.

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New User

Running FF in 2 different user accounts on my Mac, when I return from one user FF has crashed most of the time.

Running FF 19 on Mac OS X 10.6.8. Running FF in one user account, then I switch to another user account (on my Mac not in the browser). Say I start FF in the 2nd account, then switch back to the 1st account only to find FF has crashed. I restart FF and switch back to the 2nd user. FF has crashed there too. This happens over 90% of the time.

3 REPLIES
Site Moderator

Re: Running FF in 2 different user accounts on my Mac, when I return from one user FF has crashed most of the time.

If you have submitted crash reports then please post the IDs of one or more crash reports that have this format:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the IDs of the submitted crash reports on the about:crashes page.

  • You can open the about:crashes page via the location bar, like you open a website.

See:

New User

Re: Running FF in 2 different user accounts on my Mac, when I return from one user FF has crashed most of the time.

I have dozens of crash reports, the latest is bp-86734c41-11f0-421d-8ddb-82c012130228. I can provide as many more as would be helpful.

bp-86734c41-11f0-421d-8ddb-82c012130228 2/28/13 1:03 AM
bp-03100a14-93f5-402b-a414-04a202130228 2/27/13 11:57 PM
bp-8252e461-1429-44a2-85c4-00d302130228 2/27/13 11:38 PM
bp-1eed7d97-821e-41f0-9bd9-9df912130228 2/27/13 10:39 PM
45C7E18D-B2AC-4106-A840-A7EA688296D62/27/1310:31 AM
bp-4990be07-5612-46b4-be3a-f94d42130227 2/27/13 7:44 AM
bp-ae6e1df9-0eca-4c55-8195-3e79d2130227 2/26/13 11:53 PM
bp-93b0e2ee-e999-47da-904b-71bd52130227 2/26/13 11:36 PM
bp-aade19a5-53df-4322-a615-ebc2c2130227 2/26/13 7:26 PM
bp-3b7cdc6c-4770-4034-b7d2-084602130226 2/26/13 3:36 PM
bp-f11d2a8c-708d-493f-969b-122de2130226 2/26/13 4:33 AM
bp-515261d3-f887-4c2f-a698-b8ebb2130226 2/25/13 11:31 PM
bp-32c50040-2518-4412-a8ee-87d412130226 2/25/13 10:45 PM
Site Moderator

Re: Running FF in 2 different user accounts on my Mac, when I return from one user FF has crashed most of the time.

That is a problem with the graphic display driver.

Try to update the graphic display driver.

Try to disable hardware acceleration in Firefox.