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QuickTime plugin 7.7.3 plays mp3 files but little/none of wav files. Why?

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New Contributor

QuickTime plugin 7.7.3 plays mp3 files but little/none of wav files. Why?

QuickTime bug? My website uses simple HMTL with HREF="./whatever.wav". Firefox 17.0.1 just updated, but problem also with previous version. QuickTime reinstalled. WIndows 7 Home Premium 64-bit, but same problem on a MacBook. The QuickTime plugin used to play .wav files OK. Now though, at best you get just a few seconds of music, but it does not crash. New router, but the wav files play OK with Windows Media Player. OK, I could use Windows Media Player, but I want users of my website to have no problems with QuickTime.

4 REPLIES
Legendary Contributor

Re: QuickTime plugin 7.7.3 plays mp3 files but little/none of wav files. Why?

Please check if all your plugins are up-to-date. To do this, go to the Mozilla Plugin Check site.

Once you're there, the site will check if all your plugins have the latest versions. If you see plugins in the list that have a yellow Update button or a red Update now button, please update these immediately.

To do so, please click each red or yellow button. Then you should see a site that allows you to download the latest version. Double-click the downloaded file to start the installation and follow the steps mentioned in the installation procedure.

New Contributor

Re: QuickTime plugin 7.7.3 plays mp3 files but little/none of wav files. Why?

Thanks for that. My plugins are all up to date except for the Google Earth one - the Update link for that does not seem to do anything.

More info: The wav files play OK when the URL is for a file on my laptop. So that suggests the problem could relate to my router or firewall. I will pursue that possibility.

Site Moderator

Re: QuickTime plugin 7.7.3 plays mp3 files but little/none of wav files. Why?

Did you check the stream settings in the QuickTime preferences?
You can try to increase the buffer size.

New Contributor

Re: QuickTime plugin 7.7.3 plays mp3 files but little/none of wav files. Why?

Thanks for that. I've now had a look at my QuickTime preferences, and tried changing a few things - including setting the download cache to max - without any luck.