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Problem with youtube and other video websites

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New Contributor

Problem with youtube and other video websites

I have a problem with youtube and other video websites:

Everything is up to date (flash, FF, my plug ins..) but i keep getting freezes when the video loads. I can hear sound but i can only see the first frame of the video.

I've reinstalled flash/firefox or tried updating them again for about 4 times now and my cookies/cache has also been errased which i usually don't do. If i enter FF's safe mode it also freezes.

I hope someone could help out, i've searched for answer on google before and tried everything i saw but it didn't helped.

grts, agrash

1 ACCEPTED SOLUTION

Accepted Solutions
New Contributor

Re: Problem with youtube and other video websites

I had the same problem, I uninstalled the flash player plug-in (Adobe Flash Player 11.0.1. 152) and the problem is solved. I installed the plug-in again and the problem came back. So at this moment I haven't got flas Player plu-in, but I haven't got problem too. I hope I will not find other problem, but it seems everything is OK.

21 REPLIES
New Contributor

Re: Problem with youtube and other video websites

Hello agrash, take a look on this: https://support.mozilla.org/en-US/questions/912044#answer-298068 If it works, please warn us Smiley Happy Gmgomess

New Contributor

Re: Problem with youtube and other video websites

Hmm, so that person had a conflicting plug in. Problem is that whenever i enter firefoxes safe mode which disables every plug in, i still have the youtube freeze/crash

Site Moderator

Re: Problem with youtube and other video websites

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

New Contributor

Re: Problem with youtube and other video websites

Thanks for the help so far but my avg firewall did not restrict anything up untill now, but i added firefox and i followed those steps for my built in regular firewall and it did not help either.

In all these years that i've been using firefox, i've never encountered any problems up untill now :/

New Contributor

Re: Problem with youtube and other video websites

sry for double posting

I don't know if this is helpfull or not, but i reinstalled IE (damn, its slow & ugly ^^), then i needed to reinstall my flash and afterworks youtube worked just fine with IE

New Contributor

Re: Problem with youtube and other video websites

I am having exactly same problem. First I had problems with adobe reader because all pdf's did hang up firefox. After updating reader to v.10 and plugins for firefox it started to work. I dont know what to do to make youtube videos to work...

New Contributor

Re: Problem with youtube and other video websites

Anyone?

New Contributor

Re: Problem with youtube and other video websites

I noticed something on my own.

When i uninstalled flash with a program ("uninstall_flash_player_64bit.exe") & reinstall the "latest" flash from the website, i can play video's again on youtube and other websites.

However, on some websites i don't get a video but a message instead that i don't have the latest update and that i have to update it, but when i do that i get the same problem again. At least now the youtube video's work even though i get a message below the video saying something that an update for flash player 10 could result in beter quality and the firefox missing plug-in installer above is begging me to update it constantly


So bassicly according to my experience, its flash which is causing the problem.

New Contributor

Re: Problem with youtube and other video websites

Did anyone found a solution yet?