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Problem using You-Tube in Firefox. Have sound no picture.

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New Contributor

Problem using You-Tube in Firefox. Have sound no picture.

My You-Tube will no longer play in firefox. It used to play fine now all I hear is sound no picture. My adobe 10 is up to date and plays everywhere else fine. I love firefox and need help fixing this problem, Please help me!

6 REPLIES
Site Moderator

Re: Problem using You-Tube in Firefox. Have sound no picture.

Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"
New Contributor

Re: Problem using You-Tube in Firefox. Have sound no picture.

Did not fix the problem.

New Contributor

Re: Problem using You-Tube in Firefox. Have sound no picture.

Correct, that "clear cookies" problem only works ONCE, and if you disable the cookies for the youtube site, you can't log in any longer.

I understand this being thought a workaround before it was proven NOT to work, for anyone needing to sign in, but I don't understand why cor-el continues to post it as if it were an actual solution.

New Contributor

Re: Problem using You-Tube in Firefox. Have sound no picture.

Vevo still plays in You-tube but other videos won't! How do i fix this problem so i don't have to open enternet explorer every time I want to go in to You-Tube.

New Contributor

Re: Problem using You-Tube in Firefox. Have sound no picture.

Ever since my Firefox updated to 13 I have been unable to view videos on you tube or videos on any website. I have to switch to internet explorer to have video.

Am getting real tired of having problems every time Firefox updates thinking of going to another browser as Firefox cant even be contacted to get a fix. I have to wait weeks sometimes months until someone else comes up with a fix. NOT IMPRESSED

New Contributor

Re: Problem using You-Tube in Firefox. Have sound no picture.

I tried everything mentioned on here nothing has worked.